Shipping Policy
At House Black Wolf, we aim to deliver your order quickly and securely.
Processing Time
Orders are typically processed within 5–6 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next working day.
Delivery
We currently ship across the UK and USA
Estimated delivery time:
- Standard Delivery: 5–6 working days
- Express Delivery: Next working day (where available)
Delivery times may vary slightly during busy periods such as holidays or sales.
International Shipping
We may offer international shipping to selected destinations. Shipping fees and delivery times will be calculated at checkout.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details so you can monitor your delivery.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We cannot be responsible for orders delivered to an incorrect address provided by the customer.
Delays
While we aim to meet all estimated delivery times, delays may occur due to courier issues, weather conditions, or peak shopping periods.
If your order has not arrived within the expected timeframe, please contact us at:
support@blackwolfs.co.uk
A clear shipping policy helps customers understand delivery expectations and reduces checkout hesitation.