Refund Policy

Returns

We want you to be completely satisfied with your purchase from House Black Wolf.

If for any reason you are not satisfied, you may return your item within 30 days of receiving your order.

To be eligible for a return:

• Items must be unused and unworn
• Items must be returned in the original packaging
• All original tags must still be attached
• Proof of purchase is required

Refunds

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Your refund will be processed to the original payment method
• Refunds usually appear in your account within 5–10 working days
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Exchanges

If you would like to exchange your item for a different design, please contact our customer support team.

Faulty or Damaged Items

If your item arrives damaged or defective, please contact us within 48 hours of receiving your order with photos of the issue.

Return Shipping

Unless the item is faulty or incorrect, customers are responsible for the cost of return shipping.